Privacy Policy

Pawloom Studio respects customer privacy and uses customer information only for store operation, order support, and communication related to custom wool pet portraits.

Information we collect

When you place an order or contact Pawloom Studio, we may collect information such as your name, email address, shipping address, order details, pet photos, and customization notes.

How we use information

We use this information to process orders, contact you about photo requirements and customization details, arrange shipping, provide customer support, and improve the store experience.

Payments

Payments are processed through Shopify and approved payment providers. Pawloom Studio does not store full payment card details.

Cookies and analytics

The store may use cookies or similar technologies to support basic storefront functionality, checkout, analytics, and marketing preferences.

Contact

For privacy questions, contact support@pawloomstudio.com.